Support

Wishpulse: Steam Dev Stats (iOS)

Most questions are answered below. If yours isn't, email us and include the app version from More → About.

Contact

Email support@wishpulse.app. We usually reply within two business days.

How do I create a Steamworks key?

On partner.steamgames.com open Users & Permissions → Manage Groups, create a new Financial API Group, add the apps you want to see, then choose Create WebAPI Key. Copy the 32-character key into Wishpulse. Use a dedicated group, not your everyday publisher group.

The app says my key can't read sales data.

Steam returns an empty report instead of an error when a key lacks the Financial permission. Make sure the key comes from a Financial API Group, create a new key there and paste it again. A brand-new account with no sales and no wishlists can look the same.

Numbers differ from the Steamworks website.

Sales use Pacific days and today is still filling in; wishlists use GMT days and arrive about an hour late. Revenue in other currencies uses a public exchange rate and is an approximation. Pull to refresh to fetch the latest reports.

I'm not receiving alerts.

Allow notifications for Wishpulse in iOS Settings and keep Background App Refresh on. Alerts are checked whenever the app refreshes; iOS decides how often background refresh runs, so opening the app once a day keeps them timely.

How do I restore a purchase or cancel a subscription?

Open More → Plans and tap Restore purchases. Subscriptions are managed by Apple: Settings → Apple Account → Subscriptions.

How do I delete my data?

More → Erase all data and keys removes every key and report from the device. Deleting the app does the same. You can also revoke the key in Steamworks.

Which languages are supported?

English, Simplified Chinese, Traditional Chinese, Japanese, Korean, German, French, Spanish, Brazilian Portuguese, Polish, Russian and Turkish. Change it under More → Language.